Our client, a provider of family support services, is seeking a skilled, forward-thinking Software Developer & Automation Specialist to play a pivotal role in shaping the future of homecare technology. This position is ideal for a candidate with a strong background in software development, cloud technologies, and AI automation, particularly within the healthcare or homecare sectors.

JOB PURPOSE:

The incumbent will lead the auditing, optimization, and enhancement of our client’s newly developed cloud-based homecare administration platform. This role will span across departments, driving AI automation initiatives, improving internal systems, advising leadership on best practices, and ensuring that the organization’s technology infrastructure continues to evolve in alignment with business goals and industry standards.

This is a unique opportunity to influence the strategic direction of a mission-driven organization and directly contribute to delivering better outcomes for patients, caregivers, and staff.

ROLES & RESPONSIBILITIES:

System Optimization & Oversight

• Audit and evaluate the current cloud-based homecare administration system for performance, security, and scalability.


• Oversee system rollout and user adoption across departments, ensuring optimal configuration and functionality.


• Collaborate with stakeholders to implement system improvements and ensure seamless integration with third-party platforms (e.g., EHRs, billing systems, caregiver apps).

Training & End-User Support

• Provide hands-on support and guidance to users, ensuring the effective use of software tools across teams.


• Develop training resources and lead sessions to drive system adoption and digital literacy.


• Serve as a liaison between technical teams and end-users, translating business needs into technical requirements.

AI Automation & Workflow Innovation

• Identify and prioritize opportunities to automate repetitive and manual processes across clinical, administrative, and operational functions.


• Design, build, and deploy intelligent automation tools (e.g., bots, scripts, AI models) to improve productivity and reduce human error.


• Leverage tools such as Microsoft Power Automate, Python, or AI platforms to streamline workflows.

Marketing Technology Support

• Audit, improve, and maintain AI-powered marketing tools (e.g., content generators, analytics dashboards, automation tools).


• Collaborate with the marketing team to enhance lead generation, engagement tracking, and campaign automation.

Strategic Technology Leadership

• Advise leadership on software development strategy, AI integration, and emerging technologies that can benefit the organization.


• Create and maintain a technology roadmap aligned with organizational growth and evolving regulatory requirements.


• Establish best practices in software architecture, security, compliance (e.g., HIPAA), and agile development methodologies.

Continuous Improvement & Research

• Stay ahead of trends in healthcare tech, cloud computing, and AI, recommending innovative tools and solutions.


• Perform ongoing audits of systems and automation workflows to identify areas for refinement.


• Participate in industry forums, communities, or certifications to maintain thought leadership in the healthcare automation space.

EDUCATIONAL QUALIFICATIONS, EXPERIENCE & SKILLS:

• A bachelor’s degree in computer science, information technology or a related field.


• 5+ years of proven experience in software development, preferably in a healthcare or regulated industry.


• Strong knowledge of cloud platforms (e.g., AWS, Azure, or GCP) and database technologies.


• 5+ years of proven experience with automation frameworks (e.g., UiPath, Power Automate, Python scripting).


• 5+ years of proven experience with AI/ML tools and platforms, particularly in applying them to business process improvement.


• Good understanding of healthcare data standards and compliance (e.g., HIPAA, HL7, FHIR).


• Ability to translate business needs into scalable, maintainable technical solutions.


• Experience working with Electronic Health Record (EHR) systems or homecare management platforms.


• Prior involvement in AI/ML projects within healthcare settings.


• Knowledge of marketing automation tools (e.g., HubSpot, ActiveCampaign, Jasper AI).


• Certifications in cloud architecture, RPA, or AI technologies (e.g., Microsoft, AWS, UiPath).


• Experience in working with international companies is an added advantage.


• Ability to work flexible hours in coordination with the international team.


• Strategic thinker with a proactive and innovative mindset.


• Strong interpersonal skills with the ability to communicate complex technical topics to non-technical stakeholders.


• Comfortable managing multiple priorities in a fast-paced, mission-driven environment.


• Passion for using technology to improve the quality of care and operations in the healthcare sector.

All applicants are advised to adhere to the application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.