Location:
Kisumu. 

Job Purpose:

To champion customer acquisition with the aim of increasing market share and profitability. To maintain the Company’s existing customer base providing excellent customer service.

Main Responsibilities

• Generating new leads and converting them to customers and collecting the account opening forms as per the company policy.
• Manage and cover the set route plan.
• Manage stocks of our products in allocated outlets and ensure their availability both on the cage and outlet stores to avoid stockouts.
• Ascertain that all products are clean, well displayed, positioned in strategic high traffic areas and are sold at correct recommended retail price.
• Ensure the availability of products in the outlets as per customer size; and continually seek to increase product range in the outlets handled.
• Carrying out market price survey from competition and sharing with Sales and Finance team.
• Communicate with the Operations Department and sales before close of business day regarding orders collected, products sold, and payment received for reconciliation.
• Ensure timely collections and confirmation of funds from customers adhere to their set payment terms, in liaison with the Operations, Sales and Accounts Departments.
• Promote health awareness and product knowledge to customers and at promotional events, in liaison with the marketing team.
• Give customer feedback regarding complaints or suggestions; and track progress of the same to ensure customer satisfaction.
• Submit timely and accurate reports to your supervisor on a daily, weekly and monthly basis, as per the approved reporting formats.
• Meeting or exceeding daily and monthly sales targets.
• Contacting monthly stock take at the commercial customer outlets.
• Giving sales presentations to a range of prospective clients.
• Coordinating sales efforts with marketing programs.
• Understanding and promoting company programs.
• Visiting clients and potential clients to evaluate needs or promote products and services.
• Sharing all customers data and records to the supervisor.
• Answering client questions about payment terms, products, prices, and availability.

Competencies

• Excellent verbal and written communication skills.
• Result oriented.
• Good negotiation skills and attentive to details.
• Ability to be adaptable and flexible.
• Assertive, proactive, and Self-driven.
• Work under pressure with minimal supervision.
• Planning, presentation, interpersonal, coordinating, and organizational.

Qualifications and Experience.

• Over Two (2) year experience in Sales and Marketing field; with experience in Petroleum and gas sector.
• Degree/Diploma in Sales & Marketing or any other relevant field.
• Must be willing to travel.