REPORTS TO: CLINICAL MANAGER, HR AND ADMINISTRATOR

Our client in the Healthcare Industry is seeking to recruit an Administrative Assistant to join their team.

JOB PURPOSE

The job holder will be responsible for day-to-day administrative roles in the organization.

KEY DUTIES AND RESPONSIBILITIES

• Schedules weekly assigned visits tasks for all field employees including Nurses, Physical therapists, Occupational therapists, home health aides.
• Manage schedule changes in a timely manner.
• Review Prior authorizations from insurances to ensure the schedule matches visits approved.
• Reports scheduling concerns to the clinical managers in a timely manner.
• Coordinates and manages scheduling projects as designated by the Branch Manager/Administrator to improve internal scheduling processes.
• Completes a weekly report.
• Cooperates with appropriate staff regarding investigation of client complaints/concerns.
• Processing the issue(s) to resolution and documenting all facts of the case, in collaboration with the supervisor/Branch Manager.
• Participates in the Performance Improvement Committee process as requested.
• Cooperates with the supervisor regarding new processes developed to improve workflow and efficiency.
• Participate in the process of training paras on proper documentation per care plan.
• Other duties as assigned.

MINIMUM QUALIFICATION AND EXPERIENCE

• University degree in a Business-Related Field.
• 3 plus years recent experience as an administrative assistant / office manager / scheduling coordinator / Program coordinator in healthcare field or other related field.
• Familiarity with ERP systems is required.
• Excellent analytical skills using Microsoft Excel.

SKILLS

• Quick learner with the ability to adapt to changing environments.
• Excellent computer literacy
• Prioritization and problem-solving
• Organization and planning
• Research and analysis.
• Attention to detail.
• Proficiency with Microsoft Office
• Must have superb interpersonal and organizational skills with the proven ability to work independently and in a team setting.
• Must have exceptional written and oral communication skills with the enthusiasm and drive to significantly contribute to a mission-based organization.
• Ability to multitask.

Our client is committed to creating a diverse environment and is proud to be an equal opportunity employer.

All applicants are advised to adhere to the application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.