Page 21 of 37, showing 20 of 740 jobs

  • Researcher- Aging and Development(AAD)

    Researcher- Aging and Development(AAD) / International Research Institution- INGO

    Nairobi,Kenya

    Closed
  • Welfare & Safeguarding Manager

    Food Production / Food and beverage

    Nairobi,Kenya

    Closed
  • Financial Analyst and Grant Writer

    Financial Analysis and Grant Writing / Manufacturing (Food Processing)

    Nairobi,Kenya

    Closed
  • Operations Specialist

    Operational / Transportation

    Nairobi,Kenya

    Closed
  • ECHO- Human Resource Focal Point (HRFP) (Group II) (JORDAN)

    Human Resource / International Humanitarian Organization

    Amman,Jordan

    Closed
  • Administrative and Financial Assistant (Group III)- PRETORIA

    Administration and Finance / International Humanitarian Organization

    Pretoria,South Africa

    Closed
  • Accounts Assistant Intern

    Accounting / Human Resource Management

    Nairobi,Kenya

    Closed
  • Investment Advisor

    Sales / Investment Products

    Nairobi,Kenya

    Closed
  • Quantitative Field Interviewers

    Research and Data Collection / International Research Institution- INGO

    Nairobi,Kenya

    Closed
  • Qualitative Field Interviewers

    Research and Data Collection / International Humanitarian Organization

    Nairobi,Kenya

    Closed
  • Temporary Research Officer

    Research and Data Collection / International Research Institution- INGO

    Nairobi,Kenya

    Closed
  • HR Intern (Oyani)

    Human Resource / Human Resource Management

    Oyani,Kenya

    Closed
  • HR Intern (Malakisi)

    Human Resource / Human Resource Management

    Malakisi,Kenya

    Closed
  • HR Intern (Nakuru)

    Human Resource / Human Resource Management

    Nakuru,Kenya

    Closed
  • HR Intern (Nairobi)

    Human Resource / Human Resource Management

    Nairobi,Kenya

    Closed
  • National Sales Manager

    Other / Other

    Nairobi,Kenya

    Closed
  • Risk and Compliance Officer

    Other / Commercial & Retail Industry

    Nairobi,Kenya

    Closed
  • Protocol and Liaison Assistant

    Other / Banking,Savings and Loans

    Nairobi,Kenya

    Closed
  • Qualitative and Quantitative Field Interviewers

    Other / Other

    Nairobi,Kenya

    Closed
  • HGV (HEAVY GOODS VEHICLE) DRIVER

    Other / Other

    Nairobi,Kenya

    Closed
  • Reservations Team Leader
    FullTime
    Nairobi,Kenya
    Closing Date: 12/05/2024
    Closed
    Publish Date: 22/04/2024

    Our client, a premier safari company operating in the tourism industry and has facilities in Kenya that offer unique holiday experiences is in search of an experienced Reservations Team Leader.

    JOB PURPOSE

    As a Reservations Team Leader, you will be responsible for overseeing and managing bookings while providing leadership support to the reservations team, sales support reps.

    KEY DUTIES AND RESPONSIBILITIES


    • Check availability and appropriately respond to guest inquiries via phone or email.

    • Load bookings accurately in the system as per agreed prices and maintain customer files.

    • Prepare and send invoices within required timelines.

    • Review reservations for completeness and accuracy and utilize reservations system effectively in creating and updating room reservations.

    • Support team members and provide solutions to queries.

    • Define objectives, monitor team progress, and support in identifying Reservations team training needs.

    • Manage repeat guests, special groups, VIP guests and honor work-related requests for guest satisfaction.

    • Promote upselling and maximize revenue.

    • Track emails and ensure timely responses.

    • Support preparing and timely submission of weekly, monthly, quarterly, and annual reports, as required.

    • Coordinate support needed to sales and operations department for better cohesion.

     

    EDUCATION QUALIFICATIONS & EXPERIENCE, SKILLS


    • Bachelor's degree in Hospitality Management, Business Administration, or related field.

    • Minimum of 5 years of experience in the hospitality industry.

    • Proven experience in reservations management, preferably in the hospitality industry.

    • Strong leadership, communication, and organizational skills.

    • Proficiency in reservation management systems.

    • Customer-focused with attention to detail.

    • Knowledge of industry standards and procedures.

    • Knowledge of revenue management principles preferred.

     

    All applicants are advised to adhere to the application guidelines for consideration. Only shortlisted candidates will be contacted.

    NB: Flexi Personnel does not charge candidates for job placement.