Our client, in the Tourism and Travel operating several Hotels and Camps across the region is seeking a seasoned Senior Holiday Planner.

JOB PURPOSE

As a Senior Holiday Planner, in organizing the holiday plans of the client and advise them accordingly. . Your responsibilities will include sales and promotions to potential clients, reservations. You will play a pivotal role in achieving set revenue goals and targets while ensuring exceptional customer service and fostering strong relationships with agents and clients.

KEY DUTIES AND RESPONSIBILITIES

• Address International travel Agents needs promptly and accurately and make bookings for holiday affiliated services i.e., flights, accommodation, transport etc.


• Handle sales leads and inquiries, converting them into confirmed sales.


• Prepare quotations, itineraries, and invoices efficiently.


• Assist in onboarding new accounts  and Preparation of sales Reports.


• Build and maintain strong relationships with International Agents, business suppliers and ensure optimal customer satisfaction.


• Prepare and submit sales reports on a regular basis and contribute in preparation of sales strategies, plans and execution.


• Provide market intelligence to support sales and marketing efforts.


• Participate in sales promotion campaigns to increase sales.


• Monitor business trends, client feedback and Collaborate with the Sales Support team


• Provide  Excellent customer service as needed, enhancing guest satisfaction.

EDUCATION QUALIFICATIONS, EXPERIENCE, SKILLS, AND TRAITS

• Bachelor's degree in Business Administration, Hospitality Management, or related field.


• Proven experience in sales and reservations within the hospitality industry, particularly in safari tourism.


• Effective communication, negotiation, and customer service skills.


• Ability to work effectively in a fast-paced environment and meet targets.


• Proficiency in relevant software applications.


• Knowledge of safari destinations, accommodations, and activities preferred.


• Teamwork, professionalism, and adherence to company policies.

All applicants are advised to adhere to the application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.