Somali & Swahili Language Interpreter.

Location: Nairobi

Our client, an international organization who is a leading provider of language interpretation services is seeking to recruit Somali and Swahili language speaking interpreters.

Duties and Responsibilities 

• Assist our client’s community and help resolve inquiries empathetically, accurately and on time.


• Make well balanced decisions and personally driven to be an effective advocate for our community.


• Investigate and resolve issues that are reported on client platforms such as requests for account support.


• Respond to user inquiries with high quality, speed, empathy and accuracy.


• Gather, analyze and utilize relevant data to develop ways to improve the overall user experience on the site.


• Identify inefficiencies in workflows and suggest solutions.


• Recognize trends and patterns and escalate issues outside the company policy to the global team.  

Qualifications and Experience  

• Between 20-45 years.


• Experienced Swahili-Somali interpreter.


• Must be a Kenyan.


• Must speak fluent Swahili and Somali languages.


• College education is mandatory.


• Must be currently unemployed.


• Must possess strong interpersonal skills, verbal and written communication skills and most importantly empathy.


• High affinity and cultural awareness of political/social situation regarding the relevant market/region.


• NSSF, SHIF registered, Good conduct certificate and KRA pin is a requirement.

All applicants are advised to adhere to application guidelines for consideration. Only shortlisted candidates will be contacted.

NB: Flexi Personnel does not charge candidates for job placement.